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  • Conversations

    • Unified inboxEvery channel in one team workspace
    • Conversation managementStatuses, views and waiting timers
    • Assignment & routingOne owner for every thread
    • Team collaborationNotes, mentions and handoffs

    CRM

    • Contact managementPeople and companies, matched by number
    • Lead managementFrom first message to qualified lead
    • Sales pipelineDeals that move with the conversation
    • Customer historyOne timeline across channels
    • Custom fieldsTrack what your business needs

    Automation & AI

    • Workflow automationFollow-ups and routing on rails
    • AI assistantSummaries and drafts you approve
    • AI lead qualificationSuggested qualification from the chat
    • AnalyticsResponse times and conversion by channel
    Product overview How a conversation-first CRM works
  • Launch channels

    • WhatsAppIn development · launch channel
    • SMSIn development · launch channel

    Next and planned

    • InstagramNext after launch
    • Facebook MessengerPlanned
    • TelegramPlanned
    Integrations Channel connections and what’s requested
  • By industry

    • Home services
    • Education & training
    • Healthcare & wellness
    • Professional services
    • Agencies
    • Real estate
    • Travel & hospitality
    • E-commerce

    By use case

    • Lead response
    • Lead qualification
    • Sales follow-up
    • Chat to deal
    • Customer communication
    • Shared business numbers

    By team

    • Sales teams
    • Customer support
    • Marketing teams
    • Small businesses
    All solutions Find the workflow that matches your team
  • Pricing
  • Learn

    • BlogPlaybooks for selling in chat
    • GuidesWhatsApp, texting compliance, rollout
    • GlossaryCRM and messaging terms, explained

    Use

    • Message templatesFollow-ups, reminders, qualification
    • Free toolsWhatsApp links, SMS segment counter
    • Migration guidesMove from spreadsheets or phones

    Compare

    • Compare approachesConversation-first vs traditional CRM
    • Shared inbox vs CRMWhat each does, and when to combine
    • About inChatWhat we’re building and why
    Resource hub Everything in one place

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  • Product
    Product overview

    Conversations

    • Unified inbox
    • Conversation management
    • Assignment & routing
    • Team collaboration

    CRM

    • Contact management
    • Lead management
    • Sales pipeline
    • Customer history
    • Custom fields

    Automation & AI

    • Workflow automation
    • AI assistant
    • AI lead qualification
    • Analytics
  • Channels
    Integrations

    Launch channels

    • WhatsApp
    • SMS

    Next and planned

    • Instagram
    • Facebook Messenger
    • Telegram
  • Solutions
    All solutions

    By industry

    • Home services
    • Education & training
    • Healthcare & wellness
    • Professional services
    • Agencies
    • Real estate
    • Travel & hospitality
    • E-commerce

    By use case

    • Lead response
    • Lead qualification
    • Sales follow-up
    • Chat to deal
    • Customer communication
    • Shared business numbers

    By team

    • Sales teams
    • Customer support
    • Marketing teams
    • Small businesses
  • Pricing
  • Resources
    Resource hub

    Learn

    • Blog
    • Guides
    • Glossary

    Use

    • Message templates
    • Free tools
    • Migration guides

    Compare

    • Compare approaches
    • Shared inbox vs CRM
    • About inChat
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Cookie Notice

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Current state of this website

As built today, the inChat marketing website:

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The site’s own script adds a class to the page so animations work, and handles menus and forms. It stores nothing.

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If this changes

If other analytics, embedded media or a chat widget is added, this notice must be updated with each cookie’s name, provider, purpose and duration. [To be reviewed by counsel.]

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inChat, Sell Better

The conversation-first CRM for teams that sell and serve in chat.

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Product

  • Overview
  • Unified inbox
  • Assignment & routing
  • Sales pipeline
  • Workflow automation
  • AI assistant
  • Analytics
  • Integrations
  • Pricing

Channels

  • All channels
  • WhatsApp
  • SMS
  • InstagramNext
  • MessengerPlanned
  • TelegramPlanned

Solutions

  • All solutions
  • Home services
  • Education & training
  • Healthcare & wellness
  • Professional services
  • Lead response
  • Sales teams
  • Small businesses

Resources

  • Resource hub
  • Blog
  • Guides
  • Glossary
  • Message templates
  • Free tools
  • Compare approaches
  • Messaging fees

Company

  • About
  • Contact
  • Book a demo
  • Early access
  • PrivacyDraft
  • TermsDraft
  • CookiesDraft

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Product visuals are illustrative and use sample data. Channel statuses: in development · launch channel, next after launch, or planned. WhatsApp, Instagram, Messenger and Telegram are trademarks of their respective owners.

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