Built for teams that win business in a message.
The same conversation-first CRM works differently for an enrollment office, a remodeling crew and an immigration law intake desk. Start from your industry, the job you need done, or your team.
Your industry’s conversations, your pipeline.
Each page walks through a real workflow, a sample conversation and the pipeline stages that fit, plus honest notes on where inChat isn’t the right tool.
Real estate
Showing requests, buyer and seller leads, and team handoffs in one shared inbox.
See the workflowEducation
Enrollment inquiries, trial classes and intake deadlines, with parent and student linked.
See the workflowProfessional services
Client intake, consult booking and document requests for firms that start by message.
See the workflowAgencies
New-business inquiries, discovery calls, retainer proposals and the client threads after.
See the workflowEcommerce
Pre-purchase questions, order status and returns over DM, handled by a real person.
See the workflowHealthcare & wellness
Consult booking, reminders and rebooking for studios and spas. Not for health information.
See the workflowTravel & hospitality
Trip inquiries, quotes and itinerary changes for travelers who live on WhatsApp.
See the workflowHome services
Estimate requests with photos, site visits and crew scheduling, from text to signed job.
See the workflowThe jobs a conversation-first CRM does best.
- 01Lead responseAnswer new inquiries while they’re still warm, including after hours.
- 02Lead qualificationAsk the right questions in chat, record the answers, and hand off cleanly.
- 03Sales follow-upFollow up over SMS and WhatsApp, and stop the moment the customer replies.
- 04Chat to dealTurn a conversation into a deal with fields and stages, without copy-paste.
- 05Customer communicationReminders, updates and service questions after the sale, in one history.
- 06Shared business numberMove client chats off personal phones onto shared SMS and WhatsApp numbers.
One workspace, different jobs.
Sales teams
Clear ownership, pipeline from chats, and a manager view of waiting threads.
Explore ForCustomer support
Queues, statuses, handoffs and notes for teams answering on messaging.
Explore ForMarketing teams
Hand campaign DMs and texts to sales with the source captured.
Explore ForSmall business
For owner-run teams of 2–10 replacing personal phones and spreadsheets.
ExploreMake every conversation count.
Join the early-access list to see inChat in action, help shape what we build next, and be first to know when your team can start.
- A walkthrough built around your channels
- Early look at pricing and plans
- A direct line to the product team